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Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

Directs and coordinates administrative and clinical services of clinics and Physician practices. Responsible for overseeing operations of all practice units and ensuring units operate according to established standards. This responsibility includes, but is not limited to: staffing, scheduling, clinical services, plant and equipment maintenance. Most importantly, this individual identifies operational problems and takes immediate and proactive measures to improve patient care and other issues that may affect efficient and effective operations.

Minimum Job Qualifications

• Licensure or other certifications: Current BLS Certification required or must be obtained within 30 days of hire.

• Educational Requirements: Bachelors Degree. Education may be substituted for equivalent business experience.

• Minimum Experience: Three (3) years of business/management experience. Bachelors Degree in healthcare or related field or certified/licensed health care professional with at least five (5) years progressive experience in healthcare setting.

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience:

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Must have the ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships with center managers, Physicians, and their support staff

• Skilled in planning, organizing, delegating, and supervising

• Ability to work well under pressure, meeting multiple and sometimes conflicting deadlines

• Skilled in problem solving. Good reasoning abilities. Resourceful.

• Strong skills in interpersonal communication - oral and written

Essential Tasks and Responsibilities

• Conducts staff meetings on a regular basis.

• Meets regularly with Physicians and other employees to assure that operational and staffing issues are resolved.

• Updates staff on current policy and procedure issues for the efficient operation of the Center.

• Schedules, assigns, and distributes duties to promote teamwork and efficiency keeping budgets within specified parameters.

• Flexes and reassigns staff within the area to achieve efficient operations within allocated staffing budget.

• Coordinates leave time for staff to assure adequate resources for patient care.

• Takes call as scheduled for Centers/Network, alternating with other administrative staff as required.

• Responds during crisis and manages Center or works in staff position as necessary.

• Prepares reports for Administrator in a timely manner.

• Participates in development of and operates within budget. Researches requests for budget variances and reviews with Administrator.

• Prepares weekly reports for the Administrator in summary that include: daily volumes and variances from the norm; daily revenue; variances from authorized work hours and justification, and variances from the standards in patient care.

• Develops reports related to staff that include: time and attendance of staff, personnel issues, staffing changes, and overtime justifications.

• Responsible for the training and evaluation of staff.

• Assigns, educates, and evaluates performance of all nursing, technical, and clerical personnel.

• Identifies educational needs and arranges classes or on-the-job training for clinical and clerical staff.

• Assures compliance with safety procedures as specified within the policy and procedure manual.

• Performs weekly facility rounds. Checks on plant and equipment. Assures that safety logs and required monitoring schedules are maintained and in a form suitable for inspection.

• Performs fire drills, evacuation drills, and cardiac arrest drills on a quarterly basis. Identifies areas of concern in staff performances and coordinates education with appropriate NGHS departments.

• Maintains responsibility for quality assurance and process improvement.

• Identifies areas of risk within operations and patient and staff relations. Reports areas of concern to appropriate department and Administrator.

• Collects all variance and incident reports. Reviews for thoroughness and completeness of data. Copies medical records as indicated and transports to the Administrator.

• Performs monthly inventories of supplies and equipment. Rotates supplies within the Center to reduce expiration losses and to minimize stores on hand.
  

Physical Demands

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time

• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time

• Vision: Moderate, Frequently 31-65%of time

• Kneeling/Stooping/Bending: Occasionally 0-30%

• Standing/Walking: Occasionally 0-30%

• Pushing/Pulling: Occasionally 0-30%

• Intensity of Work: Occasionally 0-30%

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.