Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 1,048 licensed inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 65 operating rooms; an endo-surgery center; a separate hospital outpatient surgical department with nine operating rooms and an extensive diagnostic and interventional radiology area. For 2021-2022, U.S. News and World Report ranked Duke University Hospital nationally in 11 adult specialties: cancer, cardiology & heart surgery, diabetes & endocrinology, ear, nose & throat, gastroenterology & GI surgery, gynecology, neurology & neurosurgery, ophthalmology, orthopedics, pulmonology & lung surgery, and urology. Duke University Hospital is also ranked first in North Carolina and first in the Raleigh-Durham area.

In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.

**$5,000 Sign-On Bonus for Newly Hired Team Members**

Work Location:

• Duke Hospital (Clinical and Patient Care Services) Durham, North Carolina 

Work Hours:

• Monday - Friday 

• 7:00am - 3:30pm

•  *potential for weekend shifts, if needed

General Description

The Continuity of Care pharmacy technician is a self-motivated, independent pharmacy technician responsible for working collaboratively with the Transitions of Care Manager within the Clinical and Patient Care Services division to perform medication history interviews for patients at Duke University Hospital.

Work Performed

• Use high-level communication skills to perform a patient interview and obtain a complete home medication list.

• This includes contacting retail pharmacies or physician offices to verify the medication history with persistence to achieve the highest level of accuracy.

• Ensure complete and accurate documentation for each identified medication in the electronic medical record with careful attention to detail.

• Discuss any identified issues related to the medication history with the clinical pharmacist staff to promote high-quality transitions of care.

• Provide medication history related pharmacy technician and student training and development.

• Participate in departmental goal planning and quality improvement activities, focused on care transitions

• Participate in committee, workgroup or team meetings Contribute to development projects (design, implementation, measuring impact)

• Maintain familiarity with all departmental programs Perform other related duties incidental to work described herein

Knowledge, Skills and Abilities

• Knowledge of medication names (brand/generic) and basic math.

• Attention to detail and persistence in work ethic

• 5 years (Community/Retail setting preferred)

• Experience performing medication histories/reconciliation is preferred

• Able to work independently and prioritize responsibilities in a high volume environment ·

• Necessary communication and interpersonal skills to maintain effective working relationships with patients and co-workers ·

• Takes responsibility for personal and professional growth ·

• Must be able to operate a computer, telephone, pager and other pharmacy

Minimum Qualifications

Education

• High school diploma or equivalent and completion of an accredited pharmacy technician-training program. or Acceptance into pharmacy school. or High school diploma or equivalent and one year of pharmacy or health care related experience.

Experience

• Minimum of one year related experience required

Degrees, Licensures, Certifications

• North Carolina Board of Pharmacy registration is required.

• Pharmacy Technician certification is required from the Pharmacy Technician Certification Board (PTCB) or The Exam for the Certification of Pharmacy Technicians (ExCPT).

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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About Duke University Health System

As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.

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