HUMAN RESOURCES GENERALIST - Duke University Hospital
Duke University Health System
Location: Durham, North Carolina
Internal Number: 173381
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
This is a Hybrid position, working both in the office and remotely.
The Human Resources Generalist participates as a strategic member of the Human Resources team and works closely with Assistant HR Directors/Human Resources Business Partners (HRBP) to support strategic initiatives. Areas of support include onboarding, compensation, team engagement, performance management, talent development, and employee retention. Under limited direction from HRBP, this position will primarily perform project management work for assigned programs to ensure completion is on time and on budget and provide day to day support for team members.
Project management responsibilities include:
Creation and management of a detailed project plan for each assigned project.
Facilitate identification of key stakeholders, communicate with appropriate individuals, and ensure appropriate stakeholder engagement throughout the project life cycle.
Understand project scope, roles and responsibilities and assigned project tasks. Partner cross-functionally with appropriate individuals in order to deliver efficient and timely project delivery.
Collaborate with appropriate individuals to identify risks and issues that are not visible at the task level but impact the overall project or broader program and develop mitigation/response plans and prioritize based on impact.
Integrate and manage the program timeline by identifying all project internal & external interdependencies.
Develop timely and accurate reporting of project status including intervention and problem solving with appropriate individuals, creation of regular project dashboards to include cost.
Provide pro-active advice and counsel to team members on best practice to ensure project success. Seek opportunities to improve processes and facilitate process improvement projects.
Collect and maintain project documentation.
Other responsibilities include:
Lead and participate in assigned committees.
Develop and provide staff education/training sessions.
Prepare reports by collecting, analyzing, and summarizing data and trends. Develop and present data to all levels of leadership.
Provide counsel in the interpretation and application of hospital policies through effective guidance for managers and team members ensuring compliance with state and federal requirements.
Support implementation of HR initiatives involving organizational culture, change management, leadership development, and career development.
Develop and document new and existing processes, procedures, and solutions to meet the business needs.
Perform broad professional human resources tasks to support policies and programs including onboarding, compensation, and performance appraisal processes.
Education: Work requires organizational, analytical and communication skills program acquired through the completion of a bachelor's degree
Experience: At least two years previous Human Resources experience in a generalist or business partner capacity, preferably in a healthcare/hospital environment. A master's degree in a related field may be substituted for 2 years of expereince. HR certification preferred.
Experience with Microsoft Office - Excel, PowerPoint, Word, Visio and Outlook
Experience with SAP preferred
Exceptional interpersonal, relationship management and communication skills with a proven record of influencing others, and collaborating across multiple operations and corporate support functions.
Functional knowledge and experience in progressive HR project work experience preferred including project management and implementation skills.
Knowledge of compensation, performance management, and engagement preferred.
Proven track record of building strong relationships vertically and horizontally within an organization.
Skillful in listening and ascertaining the needs and concerns of people and in communicating information concerning processes, policies, and procedures with accuracy and clarity.
Strong analytical and conceptual thinking skills.
Ability to analyze data and identify trends and patterns and create innovative solutions.
Ability to handle competing priorities, organize and prioritize work and adapt comfortably to interrupted work flow.
Must be responsive, action-oriented, and innovative problem solver.
Demonstrated ability to make informed decisions based on data and statistics and to work independently and follow through on assignments with minimal direction.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.