As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
This position provides continuous improvement support to Nemours by functioning as an analyst, facilitator, consultant and/or project manager as required. This individual will work throughout the system with a broad range of stakeholder groups in clinical, operational and enterprise systems areas. This work includes leading larger scale continuous improvement work such as value stream mapping (VSM), integrated facility design (IFD), strategy/goal deployment, and/or Production Preparation Process (3P).
Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee’s supervisor.
Facilitates guides and supports continuous improvement work as directed by executive leadership. This encompasses leading large scale work efforts that may span the enterprise or be geographical in nature. This work includes preparation and planning for the projects, conducting the necessary workshops, implementation, daily management, and coaching leaders throughout the project.
Assist enterprise and senior leadership with strategy development and deployment through the facilitation and use of appropriate continuous improvement tools (e.g. strategy A3).
Develops, tests, and implements new Continuous Improvement training programs and materials across the enterprise. Revise existing training materials through feedback and update cycles.
Serves as a preceptor resource for Nemours Continuous Improvement Specialists and Fellows.
Coach at all levels of the organization on the habits and disciplines of a successful continuous improvement culture. Teach and train teams and individuals on the application of problem specific tools to support improvement activity.
Demonstrate the ability to challenge the status-quo and encourage break-through thinking to ensure Continuous Improvement principles are implemented.
Researches and identifies relative benchmarks to be used in the establishment of daily management measures to ensure compliance with standard work.
Develops reliable methods and standard work used by the Continuous Improvement team.
Participates in tactical and strategic planning for the continuous improvement work to be done in concert with Nemours leadership. Develops, maintains and revises work plans as appropriate. Monitors outcomes. Integrates work with other departmental initiatives and revises as needed.
Assures adherence to Continuous Improvement standards and methodologies across the enterprise
Ability to handle various tasks simultaneously.
Ability to use tact, judgment and diplomacy.
Excellent interpersonal skills.
Ability to facilitate a team to defined outcomes in a timely manner.
Adheres to and models the Nemours standards of behavior.
Extensive experience with lean management systems, tools, and methodologies.
Job Related Experience
Candidate has 10 years of direct experience in lean facilitation and the various tools (e.g. 5S, RPI, Value Stream. IFD, 3P). Candidate has also coached/mentored other individuals to conduct workshops independently.
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.
Nemours is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust. Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors. Nemours began more than 70 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions. Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own. We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research. Nemours is growing to better serve the children and families in our ca...re. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.