| One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies. Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve. Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom. The Corporate IS Department is seeking a dynamic and talented Associate System Administrator. As part of a team of more experienced staff, the Associate System Administrator supports Behavioral Health Division employees including corporate, local, and remote staff by troubleshooting and maintaining servers, PCs, and peripheral equipment. This role will collaborate with senior programming, engineering and application support staff on design and implementation of approved projects, contribute to research and analysis of technology based processes and systems for identified business objectives, and develop documentation of systems, processes and procedures. Key Responsibilities include: - Investigates customer support issues to determine the nature of the problem and implement an appropriate resolution.
- Performs ongoing and routine system maintenance tasks.
- Maintains hardware, operating systems and application software by applying software patches and upgrades.
- Performs ongoing system capacity analysis and hardware lifecycle planning.
- Supports the implementation of applications on assigned projects.
- Coordinates testing, implementation and training ensuring adherence to policies and standards.
- Coordinates activities related to server support and system administration.
- Provides technical and engineering expertise in the areas of systems-related project planning.
- Works closely with team members to identify and implement resolutions to customer support incidents.
- Adheres to facility, department, corporate, personnel and standard policies and procedures.
- Maintains confidentiality of facility employees and patient information.
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